Get your vehicle checked

All UK drivers and vehicles are kept in a database by the Driver and Vehicle Licensing Agency (DVLA), an organisation that is part of the Department for Transport. In addition, the DVLA manages road tax, private number registration plates, and driving licenses.


Common queries relating to DVLA that are found within this resource website:

DVLA car tax – information relating to UK road fund licencing

DVLA car check – a free service provided by DVLA offering background information on a vehicle

DVLA Logbook – information about vehicle registration documents officially known as V5C including applications, fees etc

DVLA MOT – Resource for MOT tests, MOT history and how this information helps a motorist

DVLA SORN – Explaining what SORN (Statutory Off Road Notification) is and when it is useful for taking a car off of the road

DVLA forms – a list of common forms offered by Driver Vehicle Licencing Agency and how to access them


Contacting the DVLA by Phone

The DVLA is a large organisation with numerous departments, making it very difficult to find the right department or advisor.

Contact DVLA was created to elevate the stress people often experienced when trying to contact the DVLA. Contact DVLA provides a call forwarding service that makes it easy to get to the department you need and also offers phone numbers when possible. Contact DVLA is independent of the DVLA, but has gone to extraordinary efforts to ensure callers always receive up-to-date phone numbers, as well as the latest information on the DVLA’s services and guidelines.

By calling Contact DVLA you eliminate the time you would normally spend looking for the right DVLA number, navigating their confusing helpline, or being passed from one advisor to another. Calls to Contact DVLA are 7p per minute plus your standard operating charge.

Contact DVLA also provides needed DVLA email and postal addresses for day-to-day queries, along with specific addresses that can be used to submit a complaint.

See our guide on buying a car: step by step

Consider a supplier car check for finance, theft and write-off.


Contacting the DVLA by Email

Although there is a general enquiries DVLA email address that you can send an email to, it’s unlikely that your email will ever make it to the right department in a timely manner. This is why it is so important to send your email to relevant department’s email address. Email addresses that you may need include:


Contacting the DVLA by Post

The DVLA’s headquarters are in Swansea, though they have centres throughout the UK. You can post forms or send enquiries to the DVLA’s primary contact addresses. They are:

  • Vehicle Customer Service DVLA, Swansea, SA99 1AR
  • Drivers Customer Services, Correspondence Team, DVLA, Swansea, SA6 7JL


What Can Contact DVLA Help You With?

Contact DVLA is committed to helping you find the right department at the right time. Contact DVLA makes it easy for you to:

  • Book your theory or practical driving test
  • Apply for a new driving license
  • Apply for a replacement driving license
  • Report an existing or new medical condition
  • Report adaptions/ alterations made to a vehicle
  • Declaring a vehicle off the road (SORN)
  • Tax a vehicle
  • Request a personalised registration plate requests
  • Submit complaints
  • Find the answer to any general enquiries


Contact DVLA makes contacting the DVLA a quick and painless process.  The next time you need to reach the DVLA, save yourself lots of time and effort by calling Contact DVLA for assistance.

In Northern Ireland, the Driver and Vehicle Agency (DVA) serves as the equivalent of the UK’s DVLA. The contact information provided above will not connect you to the DVA.